Home News Attempted cyberattack leaves Kentuckians without access to unemployment claims website

Attempted cyberattack leaves Kentuckians without access to unemployment claims website

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Kentucky’s unemployment claims website is down for users after an apparent cyberattack.Officials with the Office of Unemployment Insurance the cyberattack Wednesday morning, alerting Labor Cabinet leadership, according to a tweet.The cyberattack was attempted on the external unemployment insurance claims system, but there was no security breach and information from claimants was not compromised.In a tweet thread Wednesday, officials confirmed that the state’s Office of Homeland Security is working with the Labor Cabinet and the Commonwealth Office of Technology to respond to the cyberattack.According to investigators, the hackers tried to use random login names to attempt to overwhelm the site, but “none of the login attempts have been successful.”Officials said unemployment staff are continuing to work with claimants while the external website (the front-facing site that users log into) remains inaccessible.A message on the Kentucky Career Center’s website informs users that the unemployment computer system is “temporarily unavailable” due to technical issues.Wednesday’s cyberattack, while not the fault of the unemployment system, only adds to the litany of issues facing the office as it tries to work with Kentuckians who have been out of work and requesting unemployment assistance for months.On Tuesday, a group of unemployed residents held a 24-hour vigil outside the state Capitol to protest what they are calling lingering issues with the unemployment system.”You can’t get through to the phone systems, you can’t really make an appointment to talk to anybody, and there’s really no help,” said Misty Gaitan of Lexington, an unemployed health care worker.More than 600,000 Kentucky residents have filed 1.6 million unemployment claims during the pandemic, according to a report.

Kentucky’s unemployment claims website is down for users after an apparent cyberattack.

Officials with the Office of Unemployment Insurance the cyberattack Wednesday morning, alerting Labor Cabinet leadership, according to a tweet.

The cyberattack was attempted on the external unemployment insurance claims system, but there was no security breach and information from claimants was not compromised.

In a tweet thread Wednesday, officials confirmed that the state’s Office of Homeland Security is working with the Labor Cabinet and the Commonwealth Office of Technology to respond to the cyberattack.

According to investigators, the hackers tried to use random login names to attempt to overwhelm the site, but “none of the login attempts have been successful.”

Officials said unemployment staff are continuing to work with claimants while the external website (the front-facing site that users log into) remains inaccessible.

A message on the Kentucky Career Center’s website informs users that the unemployment computer system is “temporarily unavailable” due to technical issues.

Wednesday’s cyberattack, while not the fault of the unemployment system, only adds to the litany of issues facing the office as it tries to work with Kentuckians who have been out of work and requesting unemployment assistance for months.

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On Tuesday, a group of unemployed residents held a 24-hour vigil outside the state Capitol to protest what they are calling lingering issues with the unemployment system.

“You can’t get through to the phone systems, you can’t really make an appointment to talk to anybody, and there’s really no help,” said Misty Gaitan of Lexington, an unemployed health care worker.

More than 600,000 Kentucky residents have filed 1.6 million unemployment claims during the pandemic, according to a report.